Terms and Conditions

  • All prices are quoted in NEW ZEALAND dollars.
  • Fees must be paid in full before your sleep plan is written or consultation time.
  • A cancellation fee of 50% will be charged if less than 24 hours notice is given.
  • Multiples (twins, triplets etc) are no extra charge.
  • A reduced rate can be offered for other children (of a different age) or future support.
  • Optional extended support can be provided at an extra cost – determined on an individual basis.
  • You are also welcome to email or phone to discuss which package is right for you.
  • My available contact hours are Sunday to Friday 9am – 8pm. 

I will not be available Saturdays or Public Holidays.

  • Home consultations will only be provided to those living within 30km of South Auckland.  Other locations will be discussed on an individual basis, there may be an extra travel cost.

Disclosure:

All my sleep packages include 1- 2 weeks of support and follow up via phone, email or skype.

By purchasing a package you are committing to completing a questionnaire of your infant or toddlers current situation, with as much detail as possible, followed by 1-2 weeks of documenting your progress and reporting this to me.

Co- sleeping is not recommended by AAP (American Academy of Pediatrics), therefore as Sleep Consultants, for safety reasons, we can not work with families who choose to co – sleep, we can however work with you to transition your baby to their own safe sleep space.

Privacy and confidentiality statement.

The information you choose to share with me, will not be shared publicly.  Your sleep plan will only be sent to you, as this is private and confidential and specific to your baby.  I ask that you give me the same courtesy and not share your sleep plan or any of the PDF files with anyone else.  These programmes take hard work, time and energy, so please use integrity and respect my terms and conditions.

The information is not to be used for commercial use without my exclusive permission.

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